Shipping

We cannot wait for you to get your Smalls.  Check out the information below and email us if you have any questions.  
hello@smallsmerino.co.uk  +44(0)2070027799
 
We want you to get your merino goodies as soon as possible. If your delivery address is in the UK, deliveries are made with DPD. This is a superb fully trackable and signed for service and will take approximately 1-2 working days to arrive. The standard shipping costs are £5.95 or £19.95 for Saturday delivery.
Please track your parcel using the tracking number on your shipping confirmation 

If you refuse your parcel or the storage limit expires in customs without payment and it is sent back to us a restock fee of £15.00 will be taken off your refund or you will be charged to reship.

Non UK Shipping costs will automatically be calculated at the checkout, below is an approximation, final costings may differ slightly when in local currencies.
SHIPPING DESTINATIONS
  • EUROPE : STANDARD (3–8 working days) €12 / EXPRESS (2–4 days) €25. (All duties and taxes are included, no extra charges to pay.)
  • USA: STANDARD (3-9 working days) $15 (Free over $300 / EXPRESS (1-3 days) $30
  • South Korea: STANDARD (9-16 working days) £12 (Free over 500000KW) / EXPRESS (3-4 days) £29
  • MIDDLE EAST: STANDARD (4-9 working days) £20 (Free over £300) / EXPRESS (2-4 days) £35
  • AUSTRALIA & NZ: STANDARD (8-15 working days) £15 (Free over £300) / EXPRESS (3-4 days) £30
  • REST OF WORLD: STANDARD (3-5 working days) £15 (Free over £300) / EXPRESS (3-5 days) £30
European Orders:
BREXIT update. All duties and taxes are included in the checkout. There are no extra charges to pay. We can now send to all EU countries.
 
International Orders:
* Free shipping & approximate shipping costs see above. We ship via our global shipping partner Global-e
 

All Mainland UK Deliveries:

All deliveries require a signature on arrival. Please make sure the delivery address you provide is accessible, for example a work address.

Please provide a mobile telephone contact number, then you will receive a text from DPD notifying you of an estimate time slot for your delivery. We will never share your details, and will only use your telephone number for delivery purposes.

We cannot leave your order in a ‘safe place’.

DPD does not deliver on Weekends or Bank holidays. If you want a Saturday delivery, please select at checkout and contact us.

If you are not at home at the point of delivery, DPD will leave a calling card. It is the customer’s responsibility to rearrange delivery or collection with the courier. DPD holds deliveries for 4 days, it then gets returned to Smalls and a re-delivery charge will be incurred.

You will receive a dispatch email which will contain a tracking reference, so you can check on the status of your delivery.