EU VAT & Customs Duties - our heads are slowly getting around all of the new tax and duties implications! We continue to offer free shipping over £100 and all Smalls prices are quoted excluding any taxes if you are based outside of the UK. Children's clothing is zero tax rated in the UK.
Our Free shipping will help negate the taxes at the border!
Customs, Taxes and Administration charges will apply and will be your responsibility - you will receive an invoice from your local post, our courier DPD or Parcelforce.
Please track your parcel using the tracking number on your shipping confirmation - we send via Royal Mail, ParcelForce or DPD depending on the value of the order.
PLEASE CHECK YOUR SPAM FOLDERS FOR CUSTOMS INVOICES!!
From April 1st: (To give you time to adjust!) If you refuse your parcel or the storage limit expires in customs without payment and it is sent back to us a restock fee of £15.00 will be taken off your refund or you will be charged to reship.
Have you got a headache yet? We have! Thank you for continuing to support us!
source: Royal Mail
- Customs clearance charges and fees may be payable on items/goods (excluding personal correspondence) entering the destination country including the EU from the UK. Smalls customers may be liable to pay these fees to release their orders at customs.
- Items sent to the EU from England, Scotland and Wales are subject to VAT and duties in the EU. The value of goods thresholds are detailed below
- Items valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).
- Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
- Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
- The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
- The levels and thresholds of charges vary from country to country. See guidance from the European Commission .