Give their clothes another life!
With our revolutionary partnership with thelittleloop every product now comes with a trade-in promise. Connect your account or use the trade-in tool to add items to your trade-in closet, and once your little one has outgrown their clothes, send them back to receive instant credit.
How it works
BUY SMARTER
When you buy our clothes you can add your items to your online trade-in closet on thelittleloop, ready to trade in when they're outgrown.
TRADE IN
When you're ready to send clothes back, visit your closet and swipe right to receive a shipping label and book a parcel collection.
EARN
Get instant credit when your items are received. You can exchange credit for vouchers to spend with us or other brands in the RELOOP family.
THELITTLELOOP
Frequently Asked Questions
What do I have to do?
Very Little!
- Connect to thelittleloop by clicking 'connect account' above. Once connected your Smalls Merino purchases will be visible in your trade-in closet.
- Got Smalls Merino items, or items from other ethical brands, not in your Smalls Merino account? Use our simple add tool to add them to your trade-in closet too.
- When you're ready to trade something in just login, select the items, and we'll send you a shipping label / QR code (you can even arrange a Royal Mail collection).
- That's it!
As soon as we get the items, we pay you in credit. Which you can spend on thelittleloop, or exchange for a voucher to spend with Smalls Merino.
n.b. We store the purchase price, the image, and size of each item. So when you come to trade it, there's absolutely no information to provide. And because we pay you instantly you won't have to wait for them to sell, or risk being haggled down to nothing :)
What about items which we didn't buy from Smalls Merino or an
ethical brand?
We know you don't want to be sending some clothes to one place, and the rest to another.
So - as well as your trade-in items - we'll accept ANY clean, wearable kids clothes they no longer wear.
Just order a clear-out pack from thelittleloop and send it back with your trade-in items. You'll get £5 for every full bag!
Is the trade-in value guaranteed?
The trade-in value we show on each product and in your online closet is based on an predicted item condition. If the item arrives back to us in the condition we predict, then you will receive the trade-in value shown. We will adjust it for differing conditions. We promise always to judge fairly.
How are trade-in prices calculated?
You will receive 30% of the price we can sell the item for.
Those prices are calculated as follows:
- Brand New items = 60% RRP
- Excellent Used items = 40% RRP
- Very Good Used items = 35% RRP
- Good Used Items = 30%
- Satisfactory Used items = 20% RRP
We promise to judge your clothes fairly. In fact, 79% of clothes we receive are rated good or better.
What happens to the clothes I return?
Every item will be assessed by our expert team, to decide its condition.
If it is saleable, you will automatically receive your credit, based upon its condition.
The item will then be steamed, and any defects photographed before being listed for sale.
Our conditions are:
- Brand new: Never worn and/or with tags
- Excellent: Like new, no imperfections.
- Very Good: Used a few times, but still looks great.
- Good: Obviously worn with some signs of wear but no significant stains or damage
- Satisfactory: Used a lot and may have minor stains or defects
If an item cannot be sold it will be recycled by our UK recycling partner.